You may have customers which is an organisation or company and requires multiple people to create tickets and each others ticket should be visible in between themselves then this is right solution for you. You can create unlimited usergroups with unlimited members.
Members checked as supervisors can see and manage tickets created by all members of the group. Whereas members not checked as supervisors can only see their own tickets just like normal reporter do.

WordPress Download Manager Pro
Aliexpress Dropshipping and Fulfillment
Titan Preloaders and Page Transitions Plugin
JetThemeCore For Elementor
If-So Dynamic Content Pro
WordPress Preloader Unlimited
FooGallery PRO Expert
JetTricks For Elementor
Download Manager Pro Download Limit
WordPress Events Calendar Registration and Tickets
Download Manager Pro Block Hotlink
Neve Pro - Business Plan
Download Manager Pro Form Lock Add-on 
