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SupportCandy Reports
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Statistics and reports are an integral part of any business. It gives you a quick overview of how your business is performing on a timeline.
Version: 3.0.9
Last Update: April 2, 2024
Product PageDescription
Statistics and reports are an integral part of any business. It gives you a quick overview of how your business is performing on a timeline.
Dashboard
Ticket Statistics
First response time
Categories or any custom field which has options
Ratings
SLA
It gives a report about the number of tickets that have gone out of SLA for a given time period (Line chart as ticket statistics).
Active customers
This gives you the customer list ordered by the maximum number of tickets they have created.
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